When getting housing renovations, or any sort of maintenance on something in an every day life, one doesn’t how important it is to have a company and a project manager with good customer service, communication, and professionalism, until you’ve had a bad experience.
BUT that’s the exact opposite for our experiences with TriState Roofing, Inc. and their awesome employees.
I cannot stress enough how certain our household was when we got an estimate from Anthony Soto, who thoroughly walked us through the entire process.
We had initially only sought out to get our roof redone, but when Soto elaborated on a vision for the potential our home has to feel new again, we started seriously considering what else TriState had to offer.
I kid you not, after it was all said and done, we all agreed that in addition to a fully redone roof, vented and up to industry standard, that we wanted to redo our gutters, siding, windows, front door, AND our back deck renovated. And after viewing several before and after photos of their past projects, we couldn’t think otherwise.
It’s worth noting that a family member had pressured us into being extra responsible , and get a second and third estimate / opinion, so we scheduled two more. Company 2 had to reschedule, and then the guy with company 3 just didn’t make us feel anywhere near as confident or comfortable with anything they had to offer in comparison; not service, not availability of choices, and certainly not pricing. To be honest, we wanted the guy to leave because we were so set on everything we had been stoked about because of our experience with TriState thus far.
Lastly, the representative and project manager we have, Anthony Soto, I cannot stress enough, has gone above and beyond to ensure we feel comfortable and prepared for this epic transformation of our home.
TriState Roofing, Inc. or bust.